Frequently Asked Questions
What is Be Artisan Benelux?
 Be Artisan Benelux is the official representative of Be Artisan Morocco in the Benelux. We offer an extensive selection of natural Moroccan cosmetic products, such as argan oil, creams, scrubs, shampoos, black soaps, and more.
What are your products made of?
Our products are made from high-quality, natural ingredients, including organic Moroccan argan oil. We strive for sustainability and use recycled materials for our packaging.
How do I place an order?
You can easily place an order via our webshop. Add the desired products to your shopping cart and follow the steps to check out. You will receive a confirmation email as soon as your order has been placed.
What are the shipping costs?
Our shipping costs are €7.95 for the Netherlands, €6.95 for Belgium, Luxembourg, and the rest of Europe, and €12.00 outside of these. For orders over €150, we offer free shipping within the Netherlands, Belgium, and Luxembourg. For international shipping, costs vary depending on the country of destination.
How can I track my order?
As soon as your order has been shipped, you will receive a confirmation email with a tracking number. You can track the status of your order via the shipping partner's website.
What is your return policy?
You can return your purchase within 30 days of receipt, provided the product is unused, undamaged, and in its original packaging. Please contact our customer service to register your return. See our Refund Policy for more details.
How can I contact you?
You can contact us via email (contact@be-artisan-benelux.com) or telephone (+31 599 637750). You are also welcome in our physical store and our head office in Musselkanaal.
What are the payment methods?
We accept various payment methods, including credit card, iDEAL, PayPal, and bank transfer. Choose the method that is most convenient for you at checkout.
Are your products suitable for all skin types?
Yes, our products are designed with natural ingredients that are suitable for all skin types, including sensitive skin.